Since its formation, The Rosewood Group, LLC has pioneered the way in solving clients’ real world IT issues with quality of service and sound technology. We undertake extensive research and analysis of a customer’s environment to ensure the right solution. We satisfy our clients by exceeding their expectations of quality and delivering a project on time and on budget. We continue research and development efforts to increase value in search of innovative alternatives for our customers.
Exceeding Expectations
A common concern of today’s IT manager is the lack of both financial and human resources to continue existing operations or expand new projects within the enterprise. THE ROSEWOOD GROUP fills that void by providing expertise and experience in every aspect of company technology. Our expertise encompasses large scale servers, personal computers and wireless devices to the operating systems and applications that work with these platforms. Our engineers and business staff bring vast amounts of knowledge of not only solving problems but by providing the most efficient and cost saving solution. THE ROSEWOOD GROUP is not about the quick fix. THE ROSEWOOD GROUP managed services are guaranteed for a successful completion
This simple philosophy of responsibility and accountability brings a new level of customer care to all our projects. No surprises or disappointments.
THE ROSEWOOD GROUP services encompass a broad range of data center oriented tasks that cover every aspect of an IT business operation.
· Requirements Analysis and Specifications Development
· Hardware and Software Acquisition Planning
· Performance Analysis
· Computer System Integration with Enterprise Infrastructure
· Data Center Procedures Development
· Operation, Administration, and Support Training
· Remote Operation Control and Monitoring
· Hardware Installation and Configuration
· Software Installation, Configuration, and Customization
· System Hardware & Software Technical Support
· Project Management
· Disaster Recovery Design and Planning
· Data Center Relocation
Enduring Adversity
A company’s IT infrastructure is threatened on a regular basis from natural disasters, terrorist and cyber attacks determined to impede its productivity. Despite the number of very public disasters since 9/11, only about 50 percent of companies report having a disaster recovery plan. Of those that do, nearly half have never tested their plan, which is tantamount to not having one at all.
THE ROSEWOOD GROUP can assist in implementing a Disaster Recovery Plan (DRP) that will help you in enduring a disaster and recovering in minimal time. We analyze your current system and measure your critical infrastructure’s vulnerability. We find alternative methods to establish a more efficient contingency and recovery plan using various scenarios for maximum readiness. We document the procedures, and extensively train your staff on the new plan. We periodically test the plans by simulating various situations or attacks on your company.
Excellence Guaranteed
THE ROSEWOOD GROUP has continued its tradition of providing quality solutions that enable customers to exceed their potential and lower their costs. Our customer retention is at an all time high because of the consistent value we provide. THE ROSEWOOD GROUP strives to be flexible and adaptable to the changing needs of our clients. We maintain contact with all our customers not only to ensure that our solutions remain viable, but that we are aware of new challenges, and that we are ready to assist.